SAP Knowledge Base Article - Public

1630175 - Approval Task for Business Document does not Show Attachments

Symptom

You are trying to approve a business document, for example a supplier invoice. You want to review the attachment, however it is not visible in the work list.

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Go to the Approvals view.
  3. Select the relevant Supplier Invoice Approval Task and select the Edit button.
  4. Now select the subject link to open the task.

 Attachments cannot be viewed anywhere within the screen.

Cause

Attachments will be visible only when you select the View All link. 

Resolution

  1. Go to the Managing My Area Work Center.
  2. Go to the Approvals view.
  3. Select the relevant Supplier Invoice Approval Task and select the Edit button
  4. Select the link View All (on the right hand side).
  5. Go to the Attachments tab. Under this tab, you can find all attachments relevant to the Supplier Invoice.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711