1623424 - Parameter does not prompt, when refreshing a report in Crystal Reports

SAP Knowledge Base Article - Public

1623424 - Parameter does not prompt, when refreshing a report in Crystal Reports

Symptom

Crystal report connected to universe (no saved data) does not prompt for parameter values on refresh.

New report connected to the same universe query prompts for parameters as expected.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
          
  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Create a new parameter.
  3. Refresh the report.
      
    When refreshing the report, it does not prompt for the new parameter created. How to be prompted by the parameter?

Cause

  • The parameter was not used on the report, and this is why it does not prompt when the report is refreshed. 

Resolution

  • To be prompted by a parameter created in Crystal Reports, or in Crystal Reports for Enterprise, add the parameter to the report.
               
  • You can add the parameter on the report:
               
    • To filter the data based on the parameter value, by adding the parameter to the Record Selection Formula.
        
    • To display the parameter value on the report, by adding the parameter to one of the section of the report, like the Report Header.
         
    • To conditionnaly suppress sections, by creating a conditionnal suppression formula using the parameter to suppress the section based on the parameter value selected.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016