SAP Knowledge Base Article - Public

1623424 - Parameter does not prompt, when refreshing a report in Crystal Reports

Symptom

  • No prompts.
  • The parameters are not showing up.
  • When refreshing a report in Crystal Reports, it does not prompt for the parameters.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
          
  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Create a new parameter.
  3. Refresh the report.
      
    When refreshing the report, it does not prompt for the new parameter created. How to be prompted by the parameter?

Cause

  • The parameter was not used on the report, and this is why it does not prompt when the report is refreshed. 

Resolution

  • To be prompted by a parameter created in Crystal Reports, or in Crystal Reports for Enterprise, add the parameter to the report.
               
  • You can add the parameter on the report:
               
    • To filter the data based on the parameter value, by adding the parameter to the Record Selection Formula.
        
    • To display the parameter value on the report, by adding the parameter to one of the section of the report, like the Report Header.
         
    • To conditionnaly suppress sections, by creating a conditionnal suppression formula using the parameter to suppress the section based on the parameter value selected.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016