1618897 - Save Dialog only display Roles when saving a report from Crystal Reports

SAP Knowledge Base Article - Public

1618897 - Save Dialog only display Roles when saving a report from Crystal Reports

Symptom

  • Save Dialog window only display Roles
  • Save Dialog window doesn't display History 
  • Only Roles are available in the Save Dialog window when saving a report to an SAP system from Crystal Reports

Environment

  • Crystal Reports XI R2
  • Crystal Reports 2008
  • Crystal Reports 2011
  • Integration Kit for SAP Solutions for XI R2
  • Integration Kit for SAP Solutions for XI 3.1

Reproducing the Issue

  1. In Crystal Reports, create a report off an SAP BEx Query
    • Under the menu SAP, select: Create New Report from a Query
    • In the SAP Logon window, select the SAP System to connect to, then enter your user name and password
    • In the Select Query for your Crystal Reports, select the BEx Query you want to connect to

Create New Dialog.png

  1. Design your report by adding database fields, text objects, group,... to the report
  2. Save the report to your SAP BW system
    • Under the menu SAP, select: Save Report...
    • In the dialog: Save a Crystal Reports to BW, notice there is only a choice to save to Roles

Crystal_Reports_Save_Dialog.png

Cause

  • When saving a report based off a BEx Query to SAP BW from Crystal Reports, it is only possible to save a report to a Role. 
  • This is why the Save Dialog window only show Roles the user has authorization to, and nothing else.

Keywords

Crystal Reports, CR, SAP Integration Kit, BEx Query, Save Dialog , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports XI R2