1613054 - How to download the full build of a Service Pack or Support Pack of Crystal Reports?

SAP Knowledge Base Article - Public

1613054 - How to download the full build of a Service Pack or Support Pack of Crystal Reports?

Symptom

  • Where are the full build product updates of Crystal Reports?

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Resolution

  • Not all Service Pack and Support Pack have a full build.   
  • In general, every other Support Pack and Service Pack of Crystal Reports have a full build.
  • Note: Fix Packs and Patches never have Full Build. They need to be applied on top of a Support Pack / Service Pack.
            
  • To know if the there is a Full Build for the Support Pack or Service Pack of Crystal Reports you are looking for, and to download it if there is, follow the steps below:
        
    1. Go to the Installations and Upgrade page of the SAP Support Portal:   https://support.sap.com/software/installations.html
           
    2. On the Installations and Upgrades page, click on "Browse our download catalog"
       
      Download - 01.png    
              
         
    3. In the "Browse Our Download Catalog" page, select "Analytics Solutions"
        
      Download - 02.png   
           
          
    4. In the "Analytics Solutions" page, select "Crystal Reports"
          
         Download - 03.png
            
         
    5. In the "Crystal Reports" page, select the product version.
        
      Download - 04.png   
          
    6. Then select: "Installation"
       
    7. Browse at the bottom of the screen, in the "Downloads" area, and select the desired Service Pack, or Support Pack.
             
      Note that in general, every other Service Packs, and Support Packs, have a Full Build. If the Service Pack or Support Pack you are looking for is not listed, it is because it does not have a full build. You will then need to download the Full Build version prior to the Service Pack or Support Pack you are looking for, then download the product updates after.
        
      Download - 05.png

Keywords

Crystal Reports Designer 2008, Crystal reports Designer 2008 SP3 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016