SAP Knowledge Base Article - Public

1610446 - Crystal Reports using CMS database as datasource shows garbage values

Symptom

  • Database Fields from CMS Database showing garbage values in Crystal Reports

Environment

  • BOXI3.1 All Patches
  • CR 2008 All patches
  • SQL server 2008

Reproducing the Issue

  1. Create a DSN pointing to CMS database server
  2. Launch Crystal Report and Create a new report on CMS database
  3. Add any table from CMS database and place few of the fields into report
  4. Some fields might show garbage values

Cause

In BusinessObjects Enterprise, the Central Management Server (CMS) database only contains pointers to the encrypted proprietary file storage system.CMS database is not for reporting purpose.In some cases it might show the correct values however Reporting on CMS database is not supported

Resolution

This is the expected behaviour of Crystal Reports because it is showing the database fields as they are stored in database.

Keywords

Reporting on CMS database, Garbage values,Crystal Reports,CMS database , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports XI