SAP Knowledge Base Article - Public

1610253 - Unable to Post Supplier Invoice due to Exception

Symptom

You are unable to post supplier invoice because of an exception: The balance is not equal zero:XYZ. The total
gross amount differs from the sum of the subtotal and the total tax amounts. you need to adjust these amounts so that the balance is zero.

Reproducing the Issue

  1. Go to the Supplier Invoicing  work center.
  2. Select New Invoice with out Purchase Order link under Common Tasks.
  3. Fill up all the details and then select Post button.
  4. System raises an exception: The balance is not equal zero: XYZ. The total gross amount differs from the sum of the subtotal and the total tax amounts. you need to adjust these amounts so that the balance is zero.

Cause

The error message itself only indicates the total gross amount differs from the sum of the subtotal and the total tax amounts.

Resolution

1. Go to the Supplier Invoicing work center.
2. Go to the Invoices and Credit Memos view.
3. Select the relevant invoice and choose Edit.
4. In the new screen, Select Calculate Total Amounts option from the drop down list of Actions button.
5. Select Check button.

Now system allows you to post the invoice.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0