1610200 - The language drop-down menu is grayed in Xcelsius 2008 SP4

SAP Knowledge Base Article - Public

1610200 - The language drop-down menu is grayed in Xcelsius 2008 SP4

Symptom

  • Cannot change the current language in Xcelsius 2008 SP4.
  • The current language drop-down menu is grayed.

Environment

SAP BusinessObjects Xcelsius Enterprise 2008 SP4

Reproducing the Issue

  1. Install Xcelsius 2008 SP4 full build by changing the default install folder proposed by the wizard.
  2. Select some languages packs to install with the product (French, Italian).
  3. Launch Xcelsius.
  4. Go to File->Preferences and select "Languages" Tab.
  5. The current language drop-down list is grayed.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01599560.

Resolution

This issue is scheduled to be addressed in Xcelsius 2008 SP6.

Workaround:

  • Find the location of the the missing files (Xcelsius_xx.dll, xcext_sapu_res_xx.dll ...) xx refer to the Language abréviation (French=>FR, Italian=>IT).  The directories of those files is like "[default install folder]\Xcelsius" (serach first in "Program Files\Business Objects\Xcelsius")
  • Now install Xcelsius in "[default install folder]" finded before.

Keywords

ADAPT01599561, languages, list deroulante, griser , KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008