1605773 - CRVS2010 web viewer is not displaying the Crystal report

SAP Knowledge Base Article - Public

1605773 - CRVS2010 web viewer is not displaying the Crystal report

Symptom

  • A Web application displays all reports on development computer
  • When the application is deployed to a server, no report ever displays in the Crystal Reports web viewer

Environment

  • WIN 2008 Server
  • VS2010
  • CRVS2010

Cause

  • The viewers13 directory is not configured correctly

Resolution

  • An application using IIS default application pool will use the viewer from the following location:

C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13\...

  • When using custom application pool copy the aspnet_client folder (c:\Inetpub\wwwroot\aspnet_client\...) and all of it’s subfolders to the physical root directory of the web site
  • Also, ensure the following is in the web.config file of the application:
<httpHandlers>
<add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version= 13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
</httpHandlers>

See Also

Keywords

CR2010 2010 CR4VS2010 CR4VS VS2010 NET2010 crystal reports for visual studio 2010 crforvs 13 DHTML , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio