SAP Knowledge Base Article - Public

1604247 - It was not possible to open the Information Space.It is not possible to begin exploration of the Information Space. (PS 50006)

Symptom

  • When logging in as an Active Directory user and attempting to view an Information space you receive an error
  • It was not possible to open the Information Space.  It is not possible to begin exploration of the Information Space. (PS 50006)

Environment

  • Business Objects Enterprise 3.1 SP3
  • Business Ojbects Explorer 3.2 SP2

Reproducing the Issue

  1. Login to Business Objects Explorer as an Enterprise user
  2. View an information space
    Viewing is successful
  3. Login to Business Objects Explorer as an Active Directory User
  4. View an information space
    Viewing fails

Cause

The active directory user did not have access to the universe connection

Resolution

Provide "View" access to the universes and universe connections to the Active Directory group

Keywords

wis 30270, index failed , KBA , BI-RA-EXP , Polestar, Explorer , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008