The use case refers to invoices where the Account differs from the Bill-to Party and/or the Payer. The subsequent dunning document will be sent to the Account address and not the Bill-to Party and/or the Payer address.
Reproducing the Issue
A dunning document is generated for an invoice where the Account differs from the Bill-To-Party and/or the Payer.
- Go to the Receivables work centre.
- Go to the Periodic Task view, Dunning Runs sub-view.
- Perform an active dunning run.
Dunning proposals are generated and can be reviewed. The dunning document is addressed to the Account address and not to the Bill-to Party or Payer address.
The liability resides with the Account stated on the invoice not with the Bill-to Party or the Payer. the Account is the debtor and it is of his responsibility to ensure that the liability will be paid according to the payment terms specified on the invoice.
The debtor can have an agreement that another partner will pay for his liabilities or is invoiced for it, but still a Dunning will be sent to the debtor. In the same way, the liability is shown on the Account's account monitor in Receivables not on the Bill-to Party or Payer's account.
KBA , dunning payer , SRD-FIN-COR , Cost & Revenue , How To