SAP Knowledge Base Article - Public

1599194 - How to increase the log level for the Business ByDesing Excel Add-In

Symptom

To troubleshoot issues with the Business ByDesign Add-In for Microsoft Excel, it could be necessary to increase the log level of the Add-In. This would produce more detailed log information. For performance reasons, this is not enabled by default.

Resolution

  1. Create a text file locally with the following content and save it named "Severity_detailed.reg":

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="3"

[HKEY_LOCAL_MACHINE\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="3"

  1. Double click the file Severity_detailed.reg and confirm the security warning.
  2. Reproduce the issue in Excel.
  3. Create a text file locally with the following content and save it named "Severity_normal.reg":

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="1"

[HKEY_LOCAL_MACHINE\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="1"

  1. Double click the file Severity_ normal.reg and confirm the security warning.

For further analysis zip the following folders and attach them to an incident:

  • Windows 7:        C:\Users\<<username>>\AppData\Roaming\SAP\
  • Windows Vista:   C:\Users\<< username >>\AppData\Roaming\SAP
  • Windows XP:      C:\Documents and Settings\<<username>>\ApplicationData\SAP\

Keywords

KBA , SRD-MD-PRD-PRD , Product , How To

Product

SAP Business ByDesign all versions