1596253 - BOXI 4.0 sp 01 cannot save interactive Analysis Web report after installing patch 1.3 on a AIX environment

SAP Knowledge Base Article - Public

1596253 - BOXI 4.0 sp 01 cannot save interactive Analysis Web report after installing patch 1.3 on a AIX environment

Symptom

  • Impossible to save a WebI report based on bex query containing variables.
  • Error appears when trying to save the query : "Unable to find servers in CMS .. and cluster .. with kind webiserver and service null. All such servers could be down or disabled by the administrator (FWM01014) at com.businessobjects.sdk.exception.ExceptionBuilder.make (Expection builder.java:101)"
  • Error : "Exception in thread .. com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: An internal error occured while calling 'getDocumentInfos' API. (Error: ERR_WIS_30270) at com.businessobjects.sdk.core.exception.ExceptionBuilder.make

Environment

  • SAP Business Objects XI 4.0 sp01 patch 1.3
  • AIX server

Reproducing the Issue

  1. Log into BI Launchpad
  2. Create a new Interactive Analysis report based on a Bex query using BICS connection
  3. The query contains a variable -> run the query
  4. Save the query -> error is coming up

NB : this is a regression once installing Patch 1.3

Cause

It's due to the packaging system: some webi components have not been repackaged as expected due to public interface changes @ lower layer. This is specific issue with Unix Platform

A product defect has been logged : Bug # ADAPT01550899

Resolution

This is due to be fixed in Patch 1.4

Keywords

Fix pack 1.3, 01550899, 1550899 Exception in thread "AWT-EventQueue-2"
com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: An internal error occured while
calling 'getDocumentInfos' API. (Error: ERR_WIS_30270)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make
(ExceptionBuilder.java:144)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make
(ExceptionBuilder.java:101)
at
com.businessobjects.sdk.core.serve r.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:122)
at
com.businessobjects.sdk.core.server.internal.Ab stractServer.processIt
(AbstractServer.java:178)
at
com.businessobjects.sdk.core.server.internal.AbstractServer.process
(Abst ractServer.java:133)
at
com.businessobjects.sdk.core.server.internal.InstanceServer.process
(InstanceServer.java:94)
at
com .businessobjects.rebean.wi.impl.services.AbstractRebeanService.sendRequest(AbstractRebeanService.java:56)
at
com.businessobject s.rebean.wi.impl.services.DocumentLoadingServiceImpl.fullload(DocumentLoadingServiceImpl.java:123)
at
com.businessobjects.rebea n.wi.impl.services.DocumentLoadingServiceImpl.fillDocumentByOptions(DocumentLoadingServiceImpl.java:110)
at
com.businessobjects .rebean.wi.impl.services.DocumentLoadingServiceImpl.fillDocumentByComponents(DocumentLoadingServiceImpl.java:92)
at
com.busines sobjects.rebean.wi.impl.services.DocumentInstanceServiceImpl.loadDocumentProperties(DocumentInstanceServiceImpl.java:105)
at
co m.businessobjects.rebean.wi.impl.services.DocumentInstanceServiceImpl.getDocumentProperties(DocumentInstanceServiceImpl.java:78) at
com.sap.webi.client.toolkit.document.DocumentInstanceWrapper.getDocumentInstanceProperties(DocumentInstanceWrapper.java:167) at
com.sap.webi.client.toolkit.document.DocumentInstanceWrapper.getName
(DocumentInstanceWrapper.java:261)
at
com.sap.webi. ui.context.managers.WorkbenchManager.updateFrameTitle
(WorkbenchManager.java:371)
at com.sap.webi.ui.tasks.ExportDocTask.doneProcess
(ExportDocTask.java:77)
at com.sap.webi.toolkit.ui.tasks.WebITask.done
(WebITask.java:120)
at javax.swing.SwingWorker$5.run(Unknown Source)
at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run
(Unknown Source)
at sun.swing.AccumulativeRunnable.run(Unknown Source)
at
javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed
(Unknown Source)
at javax.swing.Timer.fireActionPerformed(Unknown Source)
at javax.swing.Timer$DoPostEvent.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege
(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown
Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown
Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown
Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: com.businessobjects.sdk.core.server.ServerException: An
internal error occured while calling 'getDocumentInfos' API. (Error:
ERR_WIS_30270)
at
com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHand ler.java:237)
at
com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler .java:215)
at
com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:118)
... 34 more
Caused by: com.businessobjects.sdk.core.server.ServerException:
DocToken invalid.Token value: P0pi8650942KT16{us6sboa01}
{SBOSIA.WebIntelligenceProcessingServer}
{M03b9pkADXy6AIQAvgAAFy8AAqdpLU8AAAA}
at
com.businessobje cts.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
at
com.businessobjects.sdk.co re.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:213)
... 35 more
Caused by: com.businessobjects.sdk.core.server.ServerException:
BOException caught:RESULT=ffffffff80004005;WHAT=30111 : Invalid Token;
found:P0pi8650942KT16{us6sboa01}{SBOSIA.WebIntelligenceProcessingServer}{M03b9pkADXy6AIQAvgAAFy8AAqdpLU8AAAA} expected:
... 37 more

, KBA , BI-RA-WBI , Web Intelligence , Bug Filed

Product

Crystal Reports 2008 V1