1593388 - Wrong prompt is shown when running a report through Webi Rich Client in BOE XI 3.1

SAP Knowledge Base Article - Public

1593388 - Wrong prompt is shown when running a report through Webi Rich Client in BOE XI 3.1

Symptom

Wrong prompt is shown when running a report through Webi Rich Client in BOE XI 3.1

Environment

BusinessObjects Enterpise XI 3.1

Reproducing the Issue

  1. Luanch Webi Rich Client.
  2. Select File > Open > Select the required report.
  3. Run the report.

Note:

  • Issue is machine specific.
  • When running the report through the Infoview, it shows the correct prompt.

Cause

  • When the report is opened, it takes a local copy of the report in Webi Rich Client. The local copy might contains the modified version of the report which does not have the prompt.
  • Hence when running the same report through Infoview it fetches the copy from the server and get the different prompt in this report.

Resolution

Delete the local copy of the Universe and Report then import the report again from Webi Rich Client.

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

Product

Crystal Reports 2008 V1