1591669 - Error Message: "DD.MM.YYYY to DD.MM.YYYY; head of sales org XYZ (Org Unit name) cannot be below head of sales org ABC (Org Unit name)"

SAP Knowledge Base Article - Public

1591669 - Error Message: "DD.MM.YYYY to DD.MM.YYYY; head of sales org XYZ (Org Unit name) cannot be below head of sales org ABC (Org Unit name)"

Symptom

While checking the consistency of an Org Structure, system throws below error message:

DD.MM.YYYY to DD.MM.YYYY; head of sales org XYZ (Org Unit name) cannot be below head of sales org ABC (Org Unit name)

Reproducing the Issue

  1. Go to Organizational Management work center.
  2. Select Edit Org Sturctures under Common tasks.
  3. Highlight the Org unit.
  4. Select Check button and choose Selected Structure.

System throws above error message.

Cause

The cause for the error message is due to the fact that on DD.MM.YYYY or (from DD.MM.YYYY to DD.MM.YYYY), Org unit XYZ was maintained as Head of Sales Organisation. At the same time Org unit ABC is also a Head of Sales Organization.

A head of sales organization represents the top org unit of a sales hierarchy. It cannot be the direct parent of another head of sales organization in the hierarchy.



 

Resolution

  1. Go to Organizational Management work center.
  2. Select Edit Org Sturctures under Common tasks.
  3. Change the Effective Date as DD.MM.YYYY and select Go button.
  4. Select the Org unit XYZ.
  5. Go to Functions tab.
  6. Select Details link besides Sales.
  7. Uncheck the Head of Sales Organization option.
  8. Select Save button.
  9. Change the effective date as today and select Go button.
  10. Select Check button and choose Selected Structure.

Keywords

KBA , SRD-MD-OM , Organizational Management , Product Enhancement

Product

SAP Business ByDesign all versions