- Receive error message during install
- The Product Keycode is not Valid. INS00140
- Will not accept the valid license key when installing
Dashboard Designer 4.0
Reproducing the Issue
- Install Dashboard Designer 4.0 with Valid Keycode
- Error is displayed
This is known issue and fixed in ADAPT01538339
Under Add/Remove Programs, you have Microsoft Visual C++ 2005 Redistributable – KB2467175 installed
There is a conflict between keycode validation process and Microsoft Visual C++ Redistributable Patch KB2467175
The issue has been resolved in Dashboard Designer 4.0 SP02, but as a quick fix uninstall the Microsoft patch, install Dashboard Designer and reinstall the patch.
The link for patch download: http://support.microsoft.com/?kbid=2467175
Update: According to the latest information Microsoft replaced the patch with a newer security update.
INS 00140, Dashboard Designer install error, Invalid Keycode, Xcelsius 4.0 , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem