1586630 - Error Message: “No Supplier matches service agent” while creating a Purchase Request from a Project

SAP Knowledge Base Article - Public

1586630 - Error Message: “No Supplier matches service agent” while creating a Purchase Request from a Project

Symptom

You as a Project Manager, when you create a Purchase Request from a project with a particular Service Agent, below error message is thrown.

No Supplier matches service agent

Reproducing the Issue

  1. Go to Project Management work center.
  2. Select Projects view.
  3. Highlight a Project and select Edit button and choose Work and Requests.
  4. Select Create Purchase Request button.
  5. Select Service Agent XYZ in Preferred Service Agent field.

System throws above error message.

Cause

The cause of the issue is that there is no supplier assigned to the Service Agent XYZ in Supplier base / Business Partner Data work center. 

Resolution

If the supplier is assigned to the Service agent then the reported error will be resolved.

But a question may raise, why the field Supplier is not marked as mandatory while creating or updating a service agent?

A service agent does not necessarily have a linked supplier therefore it is correct not to mark the supplier field as mandatory.

Keywords

KBA , AP-PRO , Project Processing , Product Enhancement

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711