1585671 - Error Message: “No average values for working time maintained in time profile” when Create Snapshot for a Payroll Run

SAP Knowledge Base Article - Public

1585671 - Error Message: “No average values for working time maintained in time profile” when Create Snapshot for a Payroll Run

Symptom

When creating snapshot for a payroll run, you may find the error message in Payroll Process Data for an employee:

Error Location: Time Administration

Error Description: No average values for working time maintained in time profile

Reproducing the Issue

  1. Go to the Payroll Processing work center.
  2. Select the Payroll Run view.
  3. Select the Payroll Group.
  4. Select the View Payroll Process Data link under Further Links.
  5. Go to the Employee Data tab.
  6. Select the employee XYZ, the above error message is shown.

Cause

The cause of the issue is that the start date of the employee’s time profile is later than payroll run period.

Resolution

To resolve the issue, follow the below steps:

1)  In the Time File of the employee change the Start Date of time profile.

  1. Go to the Time Administration work center.
  2. Select the Employees view.
  3. Search and Edit the employee XYZ.
  4. Go to the Time Profile tab, where the Start Date should be earlier or equal to the payroll run date.

2)  Update the snapshot.

  1. Go to the Payroll Processing work center.
  2. Select the Payroll Run view.
  3. Highligh the Payroll Group.
  4. Select the Update Snapshot button.

Keywords

KBA , SRD-HR-PAY , Payroll Processing , Product Enhancement

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711