1584460 - Cannot Post Supplier Invoice Due to Missing Goods and Services Receipt

SAP Knowledge Base Article - Public

1584460 - Cannot Post Supplier Invoice Due to Missing Goods and Services Receipt

Symptom

You post a supplier invoice and get the error: Goods and services receipt document not available or valid. To post the invoice/ credit memo, either go to the Exceptions tab and accept the missing Goods and Services Receipt document exception or wait until the goods and services receipt has been posted and then post the invoice/ credit memo.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice Entry view.
  3. Mark the relevant purchase order and choose New Invoice.
  4. Choose Check.
  5. You get the error mentioned above.

Cause

A possible cause could be that the wrong quantity unit is used in the current invoice or an older invoice for the same purchase order. For example days instead of working days. In that case 24 hours a day instead of 8 hours a day are invoiced against the purchase order. Consequently less time entries are left for invoicing and the error is thrown. Note that the total price on the invoice remains the same which makes it hard to detect the wrong input.

Resolution

Check the above possible cause while opening the follow-up supplier invoice documents for the purchase order:

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice Entry view.
  3. Click on the purchase order ID to open it.
  4. Choose View All.
  5. Go to the Document Flow tab.
  6. Open the supplier invoices.
  7. Check if the quantity unit is correct.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions