SAP Knowledge Base Article - Public

1576686 - How To: Delete or Rename a Product Category Hierarchy

Symptom

You have created a Product Category Hierarchy but now you want to rename or delete the Product Category Hierarchy.

Environment

SAP Hybris Cloud for Customer
SAP Business ByDesign

Reproducing the Issue

  1. Go to the Products work center.
  2. Go to the Product Categories view.
  3. After creating the New Hierarchy, you are not able to rename the Product Category Hierarchy and there is no option to delete a Product category.

Resolution

Renaming a Product Category:

It is possible to rename a Product category and its sub category, once it is saved. The steps are as follows:

  1. Go to the Products work center.
  2. Select the Product Categories view.
  3. Select the Maintain Product Categories button.
  4. Highlight the Product Category Hierarchy or the Sub Product Category and update the Description (Field Name: Product Category).
  5. Select the Save and Close button.

Deleting a Product Category:

  1. If you want to delete a sub Product Category, then make sure that this Product Category is not used in any transactions (eg: Materials, Services, Shopping cart, etc,.).
  2. If you want to delete a Product Category Hierarchy, then ensure that none of the sub Product Categories is used by any transactions.

Steps to delete a Product Category Hierarchy or Sub Product Category:

  1. Go to the Products work center.
  2. Go to the Product Categories view.
  3. Select the Maintain Product Categories button.
  4. Highlight the Product Category Hierarchy or the Sub Product Category.
  5. Select the Actions button and choose Delete.

Note: If the Product Category is consumed by any transactions, then the system will throw an error message.

Points to be noted:

1. The sub categories can be deleted only when the Product Assignment Indicator is unchecked.

2. If the indicator was checked to true in the past, and there are some existing Products, then this indicator cannot be set to false. The user then has to go to each of these Products and change the Product Category Assignment.

3. If there are existing open documents (Sales Order, etc.) that already contain this Product, then this might cause data inconsistency.

4. It is possible to manually delete only one Product Category at a time. Although the toggle option is provided by RUI Framework to select multiple Product Categories at a time, the delete action is available only for single Product Category at a time.

Keywords

product, product category, delete, rename , KBA , product category hierarchy , product category , SRD-MD-PRD-PRD , Product , LOD-CRM-PRO , Products , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer all versions