1572478 - Java Infoview browser crashes

SAP Knowledge Base Article - Public

1572478 - Java Infoview browser crashes

Symptom

After logging in to Java Infoview browser crashes while clicking on any option if the zoom level of the browser is set to 150%.

Environment

  • BusinessObjects XI 3.1 Service Pack 3
  • Internet explorer 8(Compatibility Mode)


Reproducing the Issue

  1. Log in to InfoView.
  2. Click on any option.

Resolution

Set the zoom level of the browser to 100%.

Keywords

Infoview brower crashes , KBA , BI-RA-DKI , Desktop Intelligence , How To

Product

SAP Crystal Reports XI R2