1571996 - Microsoft Word document with Header and Footer does not appear in Crystal Reports 2008 using OLE object.

SAP Knowledge Base Article - Public

1571996 - Microsoft Word document with Header and Footer does not appear in Crystal Reports 2008 using OLE object.

Symptom

Crystal Reports does not display the Header or Footer of the inserted Word document.

Environment

  • Crystal Reports 2008
  • Microsoft Office 2003,2007

Reproducing the Issue

  1. Create a report and insert an OLE object using the option "Create from File" and choose the word document, which has header and footer in it.
  2. Place the OLE object in any of the section in your report.
  3. By default only the first page of the document can be seen, without the header and footer in crystal report.

Cause

The issue is ‘By Design’.

Resolution

  1. Create a PDF document of the Word Document, which will include the header and footer of the word document
  2. Place the PDF document in any of the section in crystal report and you can see the header and footer of the document on the report
    Note: If you want to include multiple pages then for every page you need to create a PDF document

Keywords

Microsoft Word, Header, Footer, OLE Object , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1