1557912 - How do I delete an item from Streamwork that is continuously processing?

SAP Knowledge Base Article - Public

1557912 - How do I delete an item from Streamwork that is continuously processing?

Symptom

A document was uploaded to a Streamwork activity.  It is continuously processesing and can not be deleted.

Cause

If an unsupported document type has been uploaded into a Streamwork Activity,  the iPaper extension will continuoulsy attempt to process the document.  When that occurs, the option to delete the item is not available.

Resolution

  1. From within the Activity add a new Collection from the ADD button at the head of the screen.
  2. Once the Collection has been created, ad the item to be deleted into the collection.
  3. When the item has been added to the collection,  highlight the name of the file that was added to the collection.
  4. From the displayed actions icon (Gears), select delete from the drop down menu selection.

Keywords

KBA , BI-OD-STW , SAP StreamWork , Problem

Product

SAP Crystal Reports XI R2