1556481 - Crystal Server Embedded 2008 upgrade

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1556481 - Crystal Server Embedded 2008 upgrade

Symptom

End user wishes to upgrade Crystal Server Embedded 2008 from original release to Service Pack (Any).

Environment

Crystal Server Embedded 2008 v01

Reproducing the Issue

Attempting to install the Crystal Server Embedded 2008 upgrade package, user is met with error stating the previous version needs to be uninstalled for the installer to continue.

Cause

Crystal Server Embedded 2008 upgrade packages are full build installers and are not patches which can be applied to currently installed software.

Resolution

  1. Take note of any settings applied to current installation.
  2. Uninstall current version of Crystal Server Embedded 2008.
  3. Install new version of Crystal Server Embedded 2008.
  4. Apply settings noted in step 1 to your new install to have your previous settings applied.

Keywords

crystal server, embedded, cr server, cr, upgrade , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , How To

Product

Crystal Reports 2008 V0