1555058 - Crystal Reports 2008 runtime hanging for 30 seconds

SAP Knowledge Base Article - Public

1555058 - Crystal Reports 2008 runtime hanging for 30 seconds

Symptom

30 second delay when opening Crystal Reports report via the .NET SDK on a Citrix server

Log file show there is two delays of 15 seconds to open the report.

Environment

Crystal Reports .NET SDK

Crystal Reports 2008

Windows 2003 Citrix server

Reproducing the Issue

Run the below code line in a VB.NET application on a Citrix Server,

objCR = New CrystalDecisions.CrystalReports.Engine.ReportDocument

Cause

This .Net Common Language Runtime is attempting to contact VeriSign to validate the certificates of digitally signed DLLs, which is causing the delay.

Resolution

To prevent the .Net CLR from attempting to contact VeriSign, add the below part to your machine.config file:

<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>

Keywords

crystal takes a long time, waiting, not showing up, not displaying, , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

SAP Crystal Reports XI R2