SAP Knowledge Base Article - Public

1549213 - Parameter fields show technical names instead of descriptions in Crystal Reports

Symptom

  • Parameter fields show the technical name.
  • How to display the description for the selected parameter value on a report?
  • When reporting off an SAP BW BEx Query in Crystal Reports, the variables display the technical name of the selected values on the report,instead of the description.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

  1. In SAP BEx Query Designer, create an SAP BW Query which contains at least one variable.
  2. In Crystal Reports, create a report off the SAP BW BEx Query.
  3. Drag and drop the parameter field on the report.
  4. When refreshing the report, select a value for the parameter.
       
     Var-01.png  
          
       
  5. Notice the value displayed on the report is the technical value, and not the description.
    How to display the description?  ( In this example: SlickRock )
      
    Var-02.png

Cause

  • Crystal Reports only displays the technical value of a parameter.
  • The product was enhanced to display the description in later product update, but by default, it will display the technical value entered in the parameter.

Resolution

  • To display the description of the value selected in the parameter in Crystal Reports:
       
    1. Confirm you have the version of Crystal Reports where the enhancement has been made, otherwise, download and apply the latest product update:
             
      • For Crystal Reports 2008:
        • Ensure you have Service Pack 5 or above.
           
      • For Crystal Reports 2011:
        • Ensure you have Support Pack 05 or above.
              
      • For Crystal Reports 2013:
        • Ensure you have Support Pack 01 or above.
              
    2. In Crystal Reports, open the report based off the BEx Query that have at least one variable.
          
    3. In the "Fields Explorer" pane, right click on the parameter, and select "Edit"
        
       Var-03.png 
        
    4. In the "Edit Parameter" window,  under the 'Value Options', scroll down until 'Show value or description' option is displayed'
          
    5. Then, select "Show Description" for the option "Show value or description"
         
       Var-04.png  
           
         
    6. Now, when viewing the report, it will display the description of the selected parameter value on the report.
       
      Var-05.png

 

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016