SAP Knowledge Base Article - Public

1544583 - Font settings for data labels on x-axis for bubble chart in Crystal Report 2008 not getting changed.

Symptom

Font settings for data labels on x-axis for bubble chart in Crystal Report 2008 are reverted to default 'Arial' when format of the font is changed.

Environment

  • Crystal Report 2008 Service Pack 3 Fix Pack 3.1

Reproducing the Issue

  1. Open Crystal Report designer->File->New->Blank Report.
  2. From the Database Expert Panel->Create New Connection->ODBC(RDO)->Choose Xtreme Sample Database->Tables->Select 'Customer' table and drag it to the Selected Tables panel.
  3. In the design tab->Insert the Bubble chart in the report header section.
  4. In the chart expert window->Go to Data tab->From the Available Fields section->
    -select and drag any one field to the On Change Of section.
    -select and drag any three fields to the Show Values section.
  5. Click on OK.
  6. From the design tab->Select and Right click on any data label on x-axis->Go to Format Axis Label->Change the default 'Arial' font to any other font and click on OK.  
  7. Refresh the report.The new font will be displayed.
  8. Save and close the report.
  9. Reopen the report,the font is reverted back to the default 'Arial'.

 

Cause

The option 'Auto Text' in Chart Expert->Text tab is by default enabled for all titles and is set to 'Arial' font.

Resolution

  • Go to Chart Expert->Text Tab
  • Format->From the list of titles->Select Group labels.
  • Click on Font tab and change the font settings.
  • Click on OK.
  • The new font settings will be reflected on the chart after the report is reopened.

Keywords

Bubble Chart,Crystal Report,Data labels in bubble chart. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1