1543454 - IE6 crashes with a Flash9d.ocx error while previewing SWF file through InfoView.

SAP Knowledge Base Article - Public

1543454 - IE6 crashes with a Flash9d.ocx error while previewing SWF file through InfoView.

Symptom

IE6 crashes with a Flash9d.ocx error while previewing SWF file through InfoView.

Environment

  • Xcelsius 2008
  • Adobe Flash Player 9.0.47.0

Reproducing the Issue

1.  Design a sample dashboard in Xcelsius.

2.  Export it to SAP BusinessObjects Platform.

3.  Login to InfoView and preview the dashboard.

4.  Notice that Internet Explorer crashes with a Flash9d.ocx error.

Cause

The error message comes up because of the Flash9d.ocx which is the older version of Adobe Flash Plug-in.

Resolution

Upgrade the Adobe Flash Player to Adobe Flash Player Version 9.0.115.0 so that the Plug-in Flash9e.ocx gets installed.

Keywords

IE6, Flash9d.ocx, Flash9e.ocx, InfoView , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008