SAP Knowledge Base Article - Public

1543350 - Can restart option be avoided after installation of Crystal Reports?

Symptom

  • On certain machines, the installation of Crystal Reports prompts the user to restart the machine.
  • Is there any way to suppress restart after installation.

Environment

Crystal Reports 2008.

Reproducing the Issue

  1. Install Crystal Reports 2008 on a machine.                                                                                    
  2. Observe that at the end of the installation a prompt is received to restart the machine.

Cause

Prompting to restart the machine after installation of a product is a default behavior.

Resolution

  • After an installation it is mandatory to restart the machine so that the registry gets updated and refreshed.                      
  • If there are 2 consecutive installations, one after the other, restart can be delayed at the end of both the installations by checking restart later option.
  • Rebooting is always done to ensure that the registry is updated.
  • This is a recommended practice.

Keywords

Crystal Reports,install. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

Crystal Reports 2008 V0