1542821 - While launching Xcelsius, error message appears "Couldn't load keydecoder.dll"

SAP Knowledge Base Article - Public

1542821 - While launching Xcelsius, error message appears "Couldn't load keydecoder.dll"

Symptom

While launching Xcelsius 2008, the following error message appears:

Error: "Couldn’t load keydecoder.dll"

Environment

Xcelsius 2008 SP1

Windows XP

Reproducing the Issue

  • Install Xcelsius 2008 SP1.
  • Launch Xcelsius once it is installed and we get the error message.

Cause

Xcelsius was not able to load the keydecoder.dll file.

Resolution

  1. Copy the keydecoder.dll file from Installation Directory (E.g. C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86.)
  2. Paste the dll file under Installation Directory (E.g. C:\Program Files\Business Objects\Xcelsius. )
  3. Launch Xcelsius

Keywords

Keydecoder.dll, Xcelsius , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008