1542516 - Schedule fails when next runtime occurs

SAP Knowledge Base Article - Public

1542516 - Schedule fails when next runtime occurs

Symptom

A file based event when triggred initiate schedule of a report instance, but schedule fails if recurrence next run time occurs before the complition of the schedule.

Environment

Business Objects : BOXI 3.1 sp3   FP 3.2                                                                                                                              
Operating System: Linux (2.6.18-128.2.1.el5) Processor(x86_64)                                                                                        

Reproducing the Issue

Create a file based event recurring instance for every five minutes for a report which takes atleast two minutes to run.

Crerate a file after four minutes of next runtime, the report will fail as the next run time is after one minute and the report takes two minute to run.

Cause

This is a behaviour by design.

Resolution

Create another recurring instance which is based on schedule event, Such that if the first schedule instance fails it triggers the schedule event which in truns starts the execution of next recurrence based on this event.

Note : Please make sure that both the recurrence is configured with same time stamp.

Keywords

Next Run Time, Schedule Based Event, File Based Event, Event based report fails. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

SAP Crystal Reports XI R2