1541949 - Expense Report Shows Cost Center Manager as Approver Instead of Real Approver

SAP Knowledge Base Article - Public

1541949 - Expense Report Shows Cost Center Manager as Approver Instead of Real Approver

Symptom

You can see that the expense reports shows approver as cost center manager instead of who actually approved it.

Reproducing the Issue

  1. Go to the Travel and Expenses work center.
  2. Select the Expense Reports view.
  3. Select All Expense Reports in Show field.

Where you can see the approver name in Approver column.

Cause

The system works as designed.

Resolution

Within the expense report, the approver is determined according to the assigned cost center or the assigned project task. The determined responsible approver's name is always shown in the Expense Report OWL, whereas the real approver can only changes the status but will not be shown in the Expense Report OWL.

You can see the actual approver from the Change History tab of the expense report, whose status is set to Released.

For Example:

If a cost center manager creates an expense report, this report will be sent to himself/herself for approval because he/she is the responsible approver for all the expense reports charged to the cost center. So even he/she forwards the expense report to his/her higher Org Unit Manager who performs the approval task, this only changes the status of expense report, but not the approver name. From the Change History tab of the expense report, you can see that Org Unit Manager has set the status to Released.


Keywords

KBA , AP-BP-BPT , Business Partner Template , Product Enhancement

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711