SAP Knowledge Base Article - Public

1536917 - How to change account ownership


What to do if account owner left the company and account's owner e-mail address is not valid anymore?


The request to change the ownership should be send to

Please include the following information:

Current Owner User ID (e-mail address)

Current Account ID (Login to, go to Settings, Account tab) 

New User ID (e-mail address)

New Owner Full Name

Reason for Ownership transfer.

If current Owner's e-mail address still valid. 



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