1532954 - Print job not submitted when using PrintMode PDF with the Crystal reports DHTML viewer

SAP Knowledge Base Article - Public

1532954 - Print job not submitted when using PrintMode PDF with the Crystal reports DHTML viewer

Symptom

  • Clicking on the Print button of the DHTML viewer in a VS .NET application results in no action

Reproducing the Issue

  • Create a web application that displays a report in a VS .NET application

CrystalreportViewer1.ReportSource = <report>

  • Set the viewer PrintMode property to PDF
  • Click on the Print button

Cause

  • The option "Enable Acrobat JavaScript" is not enabled

Resolution

  • Turn on the option "Enable Acrobat JavaScript"
  • The option is found in Adobe Acrobat Reader under the Edit Menu, Preferences, JavaScript

Keywords

KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To

Product

Crystal Reports 2008 V1