1528507 - Webi Processing Server is using High Disk I/O

SAP Knowledge Base Article - Public

1528507 - Webi Processing Server is using High Disk I/O

Symptom

  • Web Intelligence Processing Server is using high Disk I/O

Environment

  • Business Object Edge XI Release 3 Service Pack 2      
  • Operating System -Windows Server 2003  Release 2

Cause

  • The size of document cache folder for webi processing server is very high

Resolution

  1. Login to server machine.
  2. Navigate to <INST DIR>:\Program files\Business Objetcs\Business objects12.0\Data\ServerName_6400                                        
  3. There are 2 folders Servername.WebIntelligenceProcessingServer and storage.
  4. Take a backup of the folders and delete them.          
  5. Restart the Web Intelligence Processing Server.                                                         

Keywords

High disk i/o , KBA , BI-RA-WBI , Web Intelligence , How To

Product

SAP BusinessObjects Xcelsius Enterprise 2008