SAP Knowledge Base Article - Public

1527957 - Drill down cursor appears on a cross-tab when placing a cross-tab in group headers/footers sections when displaying the report in the .NET Winform Viewer through RAS .NET SDK

Symptom

  • Drill down cursor appears on a cross-tab when placing a cross-tab in group headers/footers sections when displaying the report in the .NET Winform Viewer through RAS .NET SDK

Environment

Environment:

  • Crystal Report 2008
  • Visual Studio 2008
  • .NET Framework 2.0

Reproducing the Issue

How to reproduce the issue:

Download the attached RAS .NET WINFORM APPLICATION (TestWindowsApp.zip) and a SAMPLE REPORT (cross_tab_drill_down_cursor.zip):

-          Run the .NET Application against the Sample report

-          And we notice that Drill down cursor appears on a cross-tab when moving the mouse over the cross-tab. When you drill on a row you cannot get to this row’s specific values, only to the group values under which the entire cross tab is placed. This is confusing and this is not user-friendly. This incident it is a bug.

-          Now if you open the report in the Crystal Report Designer, we notice that this incident does not occur and everything works well.

Resolution

  • It is a bug
  • Issue resolved with SP4

Keywords

  • Drill down cursor appears on a cross-tab in the .NET Winform Viewer
  • Drill down cursor appears on a cross-tab and .NET Winform Viewer
  • Drill down cursor and .NET Winform Viewer
  • cross-tab and .NET Winform Viewer
  • Drill down cursor
  • cross-tab
  • .NET Winform Viewer
, KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Problem

Product

SAP Crystal Reports, version for Visual Studio .NET 2008

Attachments

TestWindowsApp.zip
cross_tab_drill_down_cursor.zip