SAP Knowledge Base Article - Public

1527170 - Information required for installing and using SAP BusinessObjects Dashboards 4.0 on Windows 7 or Windows Vista

Symptom

What is the recommended approach when installing and using SAP BusinessObjects Dashboards 4.0 on a Windows 7 or Windows Vista operating system?

Environment

  • SAP BusinessObjects Dashboards 4.0
  • Windows 7
  • Windows Vista

Resolution

Installation on Windows 7 or Vista

To install SAP BusinessObjects Dashboards 4.0 support packs and patches, run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
If you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.

Turn off User Account Control on Windows Vista

On Windows Vista, you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off

How to run SAP BusinessObjects Dashboards 4.0 as an administrator (see below for when to run as an administrator):

Every time (recommended):
Go to START > All Programs > Dashboard Design and right-click on Dashboard Design and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator.

One time only:
Go to START > All Programs > Dashboard Design and right-click on Dashboard Design and select Run as administrator.

When to run SAP BusinessObjects Dashboards 4.0 as an administrator:

Before you try to set or change the SAP BusinessObjects Dashboards 4.0 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.

When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.

When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.

Keywords

installation; install; Xcelsius XI 4.0; Dashboard Design , KBA , BI-RA-XL , Dashboards and Presentation Design , How To

Product

SAP BusinessObjects Dashboards 4.0