1509618 - JSP Processing Error when trying to access Xcelsius Dashboard in Infoview

SAP Knowledge Base Article - Public

1509618 - JSP Processing Error when trying to access Xcelsius Dashboard in Infoview

Symptom

  • Error When Accessing Xcelsius Dashboard in Infoview
  • JSP Processing Error
  • HTTP Error Code : 404
  • Error Message : JSPG0036E : Failed to find Resource /Xcelsius/jsp/Flash_View/view.jsp 

Environment

  • BusinessObjects Enterprise XI 3.1
  • App Server – Websphere 6.1
  • Xcelsius 2008 Enterprise Service Pack 3

Reproducing the Issue

  1. Create a Dashboard in Xcelsius
  2. Export the dashboard to Infoview
  3. View the dashboard (.swf file) in infoview.

Cause

  • Xcelsius war file is not deployed properly.
  • While deploying the war file context path mentioned as "/XCelsius".

Resolution

  • Redeploying the xcelsius.war file.
  • In the context path mention correct path as "/Xcelsius".

Keywords

BOE XI3.1 , Xcelsius, XC,Xselcius, JSP Processing Error 404 , Failed to find Resource , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008