1497277 - Error when accessing external excel file using URL button component in Xcelsius Error: Cannot Navigate to External URL

SAP Knowledge Base Article - Public

1497277 - Error when accessing external excel file using URL button component in Xcelsius Error: Cannot Navigate to External URL

Symptom

  • Error when accessing external excel file
  • Error: Cannot Navigate to External URL
  • Error # 2148

Environment

  • BusinessObjects Enterprise XI 3.1 Service Pack 2 Fix Pack 2.7
  • Xcelsius 2008 Enterprise Service Pack 3

Reproducing the Issue

  1. Create a Xcelsius Dashboard using URL Button Component
  2. In the URL Link path, provide the excel file path (For Eg: C:\Test\test.xls) 
  3. Preview the report in Xcelsius and it will work fine.
  4. Export the Dashboard to BusinessObjects Repository
  5. View the dashboard in Infoview

Resolution

Instead of pointing the URL to the Local drive or shared drive. Do the following Steps

  1. Add the excel file to BusinessObjects Repository.
  2. Get the Excel file OpenDocument URL path and paste it in URL button link.

Keywords

BOE XI3.1 , Xcelsius, XC,Xselcius, access external file, External URL, Error # 2148 , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008