SAP Knowledge Base Article - Public

1493671 - Crystal Reports 2008 license key does not include use of the BW Query driver

Symptom

  • Error when creating a Crystal Report using the SAP BW Query driver.
  • Error: "Database Connection Error: The license key does not include use of the BW Query driver. Please contact Business Objects for information on how to obtain such a license key."

Cause

  • Current Keycode does not include SAP Integration Kit support.

Resolution

Download the SAP Integration Kit Keycode via the following steps

  1. http://service.sap.com/
  2. Click SAP Support Portal
  3. Click Downloads tab
  4. Click Business Objects Downloads sub-tab
  5. Click "simply click here" in the SAP BusinessObjects Packages and Products section
  6. Click SBOP INTGR. FOR SAP
  7. Click BOBJ INTGR. FOR SAP XI 3.1
  8. Click Installation
  9. Click Windows Server
  10. Click link to download Integration Kit License Keys

Add SAP Integration Kit Keycode to Crystal Reports 2008 using the following steps

  1. Start | All Programs > Crystal Reports 2008 > License Manager
  2. Choose Product: BusinessObjects Integration Kit for SAP
  3. Paste the SAP Integration Kit Keycode into the Add key code box
  4. Click Add
  5. Click Ok
  6. Close and reopen Crystal Reports 2008

Keywords

Keywords

  • Crystal Reports 2008
  • SAP Integration Kit
  • License Key
  • BW Query Driver
  • Keycode
  • SBOP Integration for SAP
, KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports XI R2