1486924 - Low system resources error when exporting a report with charts to PDF file format in a VS .NET application

SAP Knowledge Base Article - Public

1486924 - Low system resources error when exporting a report with charts to PDF file format in a VS .NET application

Symptom

  • Exporting a report to PDF results in the error:

Error in File <path>{8F9A2AEB-96BB-400F-AB88-47E09C916B67}.rpt:
Low system resources.."

  • Export to other formats is successful

Cause

  • The report was created in version 11.5 (XI Release 2) of Crystal Reports
  • The Crystal Reports runtime used in the application was 10.2

Resolution

  • Do not use runtime older than the version of Crystal Reports that the report was created in
  • Do not use versions of Crystal Reports that bundle with VS .NET (9.1, 10.2, 10.5) to run reports built in stand-alone versions of Crystal Reports
  • New versions of Crystal Reports are more fully featured
  • If a new feature is used, it will not be supported by the older version resulting in unanticipated behavior or errors
  • In this case, the Chart Expert in CR XI R2 was used to build the charts
  • Examples of other features that may cause issues;
    • Dynamic Parameters
    • Cascading Parameters
    • Database connections using native database drivers such as crdb_oracle.dll

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports XI R2