SAP Knowledge Base Article - Public

1484847 - Error #2032 while trying to import BEx query through SAP Netweaver BW connection in Xcelsius / Dashboard Designer

Symptom

  • Error #2032 while trying to import BEx query through SAP Netweaver BW connection in Xcelsius.
  • What are the prerequisites to use SAP Netweaver BW connection inside Xcelsius?

Environment

  • Xcelsius 2008 Enterprise Service Pack 2 or above
  • Dashboard Design 4.x
  • SAP Netweaver BW connection

Resolution

You need to make sure the following in order to use SAP Netweaver BW connection inside Xcelsius:

Supported System Requirements

Xcelsius Dashboard design (Client side):

  • Xcelsius Designer 2008 SP2 or higher also Dashboard Designer 4.x
  • BI 7.X Add-On SP901 or higher
  • SAP GUI 7.10 or higher
  • Adobe Flash 9.0.151.0 or higher

SAP BW NetWeaver Platform (Server side):

  • SAP EHP1 for SAP NetWeaver 7.0 SP5 Java and ABAP

Dashboard consumer (Client side):

  • Adobe Flash 9.0.151.0 or higher

After the systems confirm to the above, do the following:

  1. Successfully run the test detailed in SAP Note 1408384 - "Error 2032 - Web Service is not available".
  2. Implement crossdomain.xml file in the root of SAP Web App server as per Knowledge Base article 1376924 - "Error #2048 /#2032 running Xcelsius models with SAP Datasource".
  3. The default SAP backend call should be HTTP instead of HTTPs. This can be set by running transaction "sm30" in SAP Logon and setting value through RSPOR_T_PORTAL (SAP Internal Knowledge Base 1390703)
  4. Make sure Xcelsius/Dashboard Designer client machine can ping/resolve name to the SAP Netweaver BW server successfully. If there exists Proxy/Reverse Proxy in the network, please contact your IT department to configure it correctly.
  5. Use the SAP NetWeaver BI Diagnostics & Support Desk Tool to check the configuration of your system and to collect detailed information regarding your SAP NetWeaver BI installation. See SAP Note 937697 for more information.

The direct connectivity should now work.

See Also

Other useful SAP Knowledge Base and SAP Notes:

  • 1464937 - Is it possible to export Xcelsius using SAP BW connection to Business Objects Enterprise?
  • 1380059 - Improved exception handling in BICS remote Web service.
  • 1408354 - Error 2032 - Federated Portal Network and Xcelsius.
  • 1412864 - Crossdomain.xml for Xcelsius dashboards

 

Keywords

crystal cx xc bo bobj enterprise model bics webservice web service SAP BI BW EHP import open error # 2032 Xcelisius excelisius Connection connecting pre-requisites , KBA , BI-RA-XL , Dashboards and Presentation Design , How To

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.0, feature pack 3 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Xcelsius Enterprise 2008