1483551 - Country description is missing in the sales order confirmation form

SAP Knowledge Base Article - Public

1483551 - Country description is missing in the sales order confirmation form

Symptom

The country description is missing in the sales order confirmation form.

Reproducing the Issue

  1. Go to the 'Sales Orders' work center.
  2. Select the view 'Sales Orders'.
  3. Show 'All Orders' and select sales order 'X'.
  4. Press the 'Edit' button.
  5. Press the 'Preview' button.
  6. The 'Sales Order Confirmation Form' does not contain the country information.

Cause

In this case the 'Seller Party' and the 'Ship-to Party' belong to the same country, hence the country information has been suppressed in the form.

The sales order confirmation form is designed to pick the country information if the 'Seller Party' and the 'Ship-to Party' are in different countries.

Resolution

This is the expected behavior and system works as designed.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions