1483237 - Getting error: "Error #2032" during dashboard Preview in Xcelsius

SAP Knowledge Base Article - Public

1483237 - Getting error: "Error #2032" during dashboard Preview in Xcelsius

Symptom

  • Getting error: Error #2032 during dashboard Preview in Xcelsius.
  • crossdomain.xml file has been placed successfully (as per SAP Knowledge Base 1240845, 1268568, 1359310)
  • Flash Global Security Setting has been configured correctly to allow local flash file to refresh data (as per SAP Knowledge Base 1399301)

Environment

  • Xcelsius 2008 Enterprise Service Pack 3
  • Windows 7 client machine
  • Adobe Flash 10.1.53.64

Reproducing the Issue

  1. Design an Xcelsius model on QaaWS or Live Office connection on relational datasource and set connection to Refresh on Load.
  2. Click 'Preview' inside Xcelsius.

Cause

Xcelsius 2008 Enterprise SP3 has not been certified to work fine on Windows 7 system. This means some functionality may not work as expected.

Resolution

Install and use Xcelsius Designer as per supported platforms document for SP3 (see Attachment section).

Keywords

Xcelisius Error # 2032 show display xc cx , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008

Attachments

Xcelsius2008Enterprise_SupportedPlatforms.pdf