SAP Knowledge Base Article - Public

1481331 - Dashboard Panel Set fails to display content in BI launchpad

Symptom

  • In Preview, the panel set display the content
  • When opened from BI launchpad, one of the Panel set is not displaying the content 

Environment

  • Dashboard Design 4.0                                                                                                            

Reproducing the Issue

  1. Drag two panel set components on the canvas
  2. Link two child dashboards by url to the panel set
  3. Keep the application domain for both the panel set as “current”
  4. Export to BI launch pad and view the dashboard
  5. One panel set is able to load the data fine and other one displays blank

Cause

  • Both SWFs should not load into the same domain. This is by-design
  • The second SWF not displaying the content - the issue has been identified as a product defect: # ADAPT01672919

Resolution

  • As best practice, the second SWF should be loaded into a new domain.
  • Install SP06 of BI4.0 in order to get the content displayed.

Keywords

xcelsius flash swf child parent swf loader domain dashboards blank empty , KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Dashboards 4.0