SAP Knowledge Base Article - Public

1477860 - CRDC Email Alerts

Symptom

Email alerts are received from do-not-reply@crystalreports.com.  How do I have the alerts look as if they are coming from my address?

Resolution

Email alerts are sent from the crystalreports.com smtp servers.  There is no mechanism to have the alerts show as coming from another address.

The SMTP headers detail exactly where the message is sent from.

Keywords

KBA , BI-OD-CR , CrystalReports.com , Problem

Product

SAP Crystal Reports XI R2