1475408 - Unable to see the properties window in Xcelsius

SAP Knowledge Base Article - Public

1475408 - Unable to see the properties window in Xcelsius

Symptom

When launched Xcelsius  unable to see the properties window

Environment

  • Xcelsius 2008 SP3
  • OS:Windows Vista

Reproducing the Issue

  1. Login to Xcelsius
  2. Unable to see the properties window in the right side

Cause

The registry settings have been corrupted.

Resolution

***WARNING***:

The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems. Use the Registry Editor at your own risk. Refer to KB 1323322'' for more information

  1. Go to Start > Run > regedit
  2. The path would be Under HKEY_CURRENT_USER > Software > BusinessObjects > Suite 12.0 > Xcelsius and delete the settings folder
  3. Relaunch Xcelsius
  4. Now you will be able to see the properties window.

Keywords

KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008