1474515 - Where to download CR runtime for VS .NET?

SAP Knowledge Base Article - Public

1474515 - Where to download CR runtime for VS .NET?

Symptom

  • On deployment of a VS .NET application, the application produces error messages
  • Typical errors and behavior:

"Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine, Version X.X.XXX.X"
"NullReferenceException: Object reference not set to an instance of an object."
"Exception Details: System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {5FF57840-5172-4482-9CA3-541C7878AE0F} failed due to the following error: 80070005."
"An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required."

Cause

  • Crystal Reports runtime was not deployed
  • Crystal Reports runtime was deployed incorrectly (e.g.; xCopy)
  • Incorrect version of Crystal reports runtime was deployed

Resolution

Keywords

Forum thread compatibility windows OS Operating System , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 10.0 ; SAP Crystal Reports 9.0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2