1467144 - Crystal Report Vertical text object rendering in the DHTML Viewer is not supported for Firefox

SAP Knowledge Base Article - Public

1467144 - Crystal Report Vertical text object rendering in the DHTML Viewer is not supported for Firefox

Symptom

Crystal Report Vertical Text Object rendering in the DHTML Viewer correctly when viewing via IE, but it appears horizontally via Firefox.

Environment

  • Crystal Reports F.Eclipse
  • Crystal Reports 2008
  • JRC version: Gemini SP4
  • Tomcat version: 5.5.26 Release
  • JDK version:5.0

Reproducing the Issue

  1. Create a Crystal Report using Xtreme sample database.
  2. Insert a static text field into the report.
  3. Right click on textfield,Format Field Common Tab Text Rotation: 90 degrees/270 degress.
  4. The vertical text object is displayed correctly in Crystal Reports Designer.
  5. Save it into JRC application.
  6. Open the report in the JRC application.
  7. Text object fields are rendering correctly when viewing through IE.
  8. Text object fields appears horizontally when viewing through FireFox.

Cause

  • The issue has been identified and logged under Problem Report ID ADAPT01358854
  • This behavior is due to the limitations of FireFox displaying vertical text. Vertical text object rendering in the DHTML Viewer is not supported for Firefox.

Resolution

  • Workaround One:Export the report to another format (for example, PDF). Then view the file through FireFox web browser.
  • Workaround Two:Select Internet Explorer as web brower

Keywords

Crystal Reports F.Eclipse,JRC,Vertical text object rendering,DHTML Viewer,FireFox,Internet Explorer,IE,Rotation,Vertical , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Product Enhancement

Product

Crystal Reports Viewer 2008 ; Crystal Reports, version for Eclipse 2.0

Attachments

cr4e_relnotes_en.pdf