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1461807 - Error: "An error occurred while parsing the native salesforce report", when refreshing a reports based on Salesforce.com in Crystal Reports

Symptom

  • Error:  An error occurred while parsing the native salesforce report.
  • Crystal Reports returns the following error while trying to connect to salesforce.com stored procedure with special character like © (copyright)
       
        "Database Connector Error: An error occurred while parsing the native salesforce report"
         
  • The same value is displayed successfully when connecting to a Salesforce.com table from Crystal Reports.
      
       
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
      
  • Salesforce.com

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011

Keywords

SFDC, SForce, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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