Symptom
- Cannot open or create a report based off a BEx Query in Crystal Reports using the SAP toolbar.
- When attempting to open a report, and attempting to login to SAP BW from Crystal Reports, it fails with the error:
'Failed to retrieve SSO2 logon ticket, please contact BW administrator.'
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Environment
- SAP Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BW 3.5
- SAP BW 7.1 and above
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
CR, SAP BW, BEX queries , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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